Last Updated on 21st April 2023 by Ian

On 1 April, the county council and seven district and borough councils in North Yorkshire will become one – North Yorkshire Council.

North Yorkshire Council will be the geographically largest council in England. It is being built with local at its heart and aims to be the most local, large council in the country. Our staff who currently serve residents will continue to provide the services that they deliver now. A main office will be retained in each former district area and will be supported by a further 30 local customer access points in places people go, in the future. There will be one phone number and one website, making sure access to support and services will be easier whilst ending the current confusion that exists over which council does what.

By replacing eight councils with one, it gives North Yorkshire Council the best possible chance of protecting our valued services at a time of exceptional financial pressures and high demand. By joining up services and maximising our spending power, we will save between £30 million and £70 million which will then become annual savings. This money can be used to protect some of our most important local services at a critical time when everyone and every organisation is feeling the pressure.

North Yorkshire Council will drive for the best possible opportunities for residents and businesses, while protecting and enhancing our landscapes and heritage. Working with our six MPs, the Council will have a strong voice to ensure that national Government understands and acts on the issues that affect residents and businesses here.

By having one council we can join up and strengthen our county’s cultural offer, lobby for a greater share of funding for arts and culture, and support a year-round visitor economy. It will have a clear economic strategy that plays to our strengths and supports environmentally friendly business growth.

Contacting North Yorkshire Council

How will we contact officers of the new council?

You should continue to contact council officers through their current email address e.g., firstname.surname@harrogate.gov.uk. From 1 April, any emails sent to these addresses will be automatically forwarded to a new @northyorks.gov.uk email address.

How will we contact Customer Services?

From 1 April 2023, the main customer phone number is 0300 131 2 131 and the web address is www.northyorks.gov.uk.